Last updated: 5 November 2026
Your Privacy Matters
Ransiya Ceylon Cinnamon (Pvt) Ltd respects your privacy. This policy explains how we handle personal information when you visit our website, purchase products or contact us.
Information We Collect
Depending on your interactions with us, we may collect your name, email address, telephone number, billing and shipping addresses, order and payment confirmation information, enquiries, account details, and website usage data such as device, browser, approximate location and cookie preferences.
How We Use Information
We use personal information to fulfil orders, arrange delivery, respond to enquiries, handle returns, maintain business and tax records, prevent fraud, protect the website and improve the shopping experience. We send marketing messages only where permitted by law; you may unsubscribe at any time. Depending on the circumstances and applicable law, processing is based on a contract, legal obligation, legitimate interests or consent.
Payments and Information Sharing
Payments are processed by third-party payment providers, including PayHere where offered at checkout. We do not intentionally store complete payment card numbers on our website. We share information as necessary with payment and delivery providers, website hosting and support providers, analytics services, and authorities where required by law. We do not sell personal information.
Cookies and Analytics
Cookies help operate the cart and checkout, remember preferences and measure website activity. We may use Google Analytics and related services. Where required, non-essential tracking is subject to consent. You can control cookies through applicable website tools or browser settings.
Security, Retention and International Transfers
We use reasonable security measures and retain information only as necessary for business, customer service and legal obligations. International service providers may process data outside Sri Lanka; where required we apply appropriate safeguards.
Your Rights
Subject to applicable law, you may request access, correction or deletion of your data, withdraw consent or object to certain uses. Contact us to make a request. Our website is not directed to children, and we do not knowingly collect children’s information in violation of applicable law.
Updates and Contact
We may update this policy when needed and will post the revised date here. Please contact us with privacy questions or requests.
Ransiya Ceylon Cinnamon (Pvt) Ltd
Email: info@ransiyaceyloncinnamon.com
Address: No. 9, C.W.W. Kannangara Road, Randombe, Ambalangoda, Sri Lanka